The following terms and conditions apply to each visitor and/or user and/or client of Web Directors.
The contents of Web Directors are available to everyone for personal reference only and are not allowed to reproduce in any manner in whole or in part.
Web Directors reserves the right to:
1. Add, edit, remove and/or redesign anything contained in or on it at any time; and
2. To revoke or limit access to Web Directors at any time.
It is not necessary for any client to have signed an acceptance of our terms and conditions to apply to them. When a client accepts a quote then the client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully and any purchase and use of Web Directors services implies that you have read and accepted our terms and conditions.
Our prices are defined in the project proposal that the client receives via e-mail, price via text message or price over the phone. Our proposals/quotes/prices are valid for a period of 30 days and we have the right to alter or decline to provide a new proposal after the 30 days period.
Client has to pay full payment in advance if the total cost of the project is less then £3,000 (pound) before any work is supplied to the client for review.
If a project cost is £3,000+ (pound) then the client has to pay 50 percent payment in advance of the project quotation total amount before any work is supplied to the client for review. A second payment of 50 percent is required after approving the first design. Upon completion of the project the website/service will be uploaded to the server or release of materials.
If a project quoted less than £3,000 (pound) then we will not show any temporary design to the client, we might or might not give reference of a web design that the client’s new website will be of a similar standard and based on this the new website will be designed, if the client provided any reference of a website then we might design a website of a similar standard but not produce a copy of that website either of design or functionality but the client must have a confirmation from us that we agreed to produce a website of that standard. If a project is quoted £3,000 (pound) we will show a temporary design to the client and when the design is agreed by the client then we will develop that design to convert it to a website and finally the website will be uploaded once the project is completed.
We will install the website and will be publicly available by the date specified in the project proposal, or at date agreed with client upon Web Directors receiving initial payment, unless a delay is requested by the client and agreed by Web Directors.
During the project the client has to provide content for the website such as text, images, videos and sound files. All the content must be provided by the client within one week of project commencement; else client will be responsible for any delay in project deadline and there will be a 25 percent surcharge for the delay in providing the content on time and if the project deadline is within a week then the client has to provide all the content before the project commencement. Client has to provide proofread content and correct images and videos and Web Directors will use it as it is, if the client asks for any changes in their provided content including replacing images and videos there will be a surcharge for this work, and the charge depends on the changes requested by the client. Client will be responsible for copyright infringement content such as text, images, videos, sound etc. Text content should be provided as a Microsoft Word document with the correct headings normal text paragraphs.
On the first draft of a website or graphic design; the customer has to request all the required changes within 10 working days and the 10 days period starts from the day when the first draft has been sent/shown to the client. Any changes that the client request after the 10 working days of the first draft will not be completed, there will be an additional charge for any changes after the 10 working days of the first draft, the client has to pay the additional charges before we make the changes.
If the client want to terminate the service; the client must request this in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination process will not be effective.
If the client terminates a project before it has been started which is the next day of the initial payment, then there will be a 30% deduction from the payment as the administration charges.
If the client terminates a project which has been started and the development has been done less than 50% then there will be a 50% deduction from the payment and if the development has been done more than 50% then the client has to pay full payment for the project.
All our service contracts are for 12 months and renews automatically.
If the client wants to terminate the contract they must request this in a recorded notice at least 30 days prior to renewal.
To cancel an active service contract the full balance is due to the end of the contract and the client must request this in a recorded notice and we will raise an invoice for the balance of the contract.
We will return any client data held on request only. We will hold, in quarantine, client data for 14 day after termination. Thereafter we will permanently and securely delete all client data. We will not be able to retrieve this data.
The contract will officially terminate on the date of the final invoice for outstanding balance.